Heathrow airport

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Heathrow Airport

Overview

HATC H LANE THE CAUSE WAY

M4

Slough Reading The West

J4b J15

J4

HOLLOWAY L A NE

A408

A3044

M4

A437

S IPSO N R O A

A4 BATH ROAD

J14

M25

Contents

Heathrow Airport overview Check-in Departures

Level 3 (Check-in level) Level 2 (Gates A1?A23) Terminal 5B (Gates B32?B48) Terminal 5C (Gates C52?C66) Arrivals Arrivals Onward travel

M25

D

A3113

A3044

Dollar

A4

Thrifty

T5

Pod Parking

T5

Business

Hertz Enterprise Europcar National Alamo

T5

T2 & T3

Long Stay

Business

Heathrow

TUNNEL

J4a BATH ROAD

Airport

T5

Short Stay

Avis Budget

Terminal 5

Underground Heathrow Express Heathrow Connect Buses & coaches

T1a

Short Stay

T3

Short Stay

Terminal 3

Central Bus Station

Underground Heathrow Express Heathrow Connect

Buses & coaches

T2

Short Stay

Terminal 2

1 2

3

4

A3044

5

6

7 8

Terminal 4

Underground Heathrow Express Heathrow Connect Buses & coaches

T4

Short Stay

T4

Long Stay & Business

A30

Avis Budget

A4

T2 & T3

Long stay

GREAT

SOUTH

WEST

ROAD

Sixt

A315

Version 45 Heathrow ?2018 LHR Airports Limited. Published April 2018.

J3

M4

A312

PARKW

AY THE

A30

FAGG'S RD

STAINES ROA D

0km

0.5km

1km

0mi

0.5mi

N London

A4

A315

1.5km 1mi

Terminal 5

Check-in Level 3

Departures

Departures

Fast Track

Oversize baggage

4

Zone A

56

Fast Track

Security 7

8

9

10

Zone E

11

VAT

refunds

12 13

14

Security 15

16 17 18

Oversize baggage

19

Zone J

3

Zone B

Zone C

Zone D

Zone F

Zone G

Zone H

2

1

20

Entrance

Entrance

Contents

Heathrow Airport overview

1

Check-in

2

Departures

Level 3 (Check-in level)

3

Level 2 (Gates A1?A23)

4

Terminal 5B (Gates B32?B48)

5

Terminal 5C (Gates C52?C66)

6

Arrivals

Arrivals

7

Onward travel

8

Version 45 Heathrow ?2018 LHR Airports Limited. Published April 2018.

Shopping

Boots Coming Soon Excess Baggage Company T5 Fine Art Gallery WHSmith

Entrance

5 16 6, 12 17 9, 18

Food and drink

Caf?s Caff? Nero Bars and restaurants Coming Soon

Entrance

Entrance

1 8, 14

Services

Assistance

20

British Airways

3

Sky Flyers Solo

Bureau de change

Travelex

7, 10, 15

VAT refunds

13

managed by Travelex

Check-in

Cash machine

Commercial exports 11

Escalator

Internet facility

Lift

Multi-faith

2

prayer room

Oversize baggage 4, 19

Pharmacy

5

Free Wi-Fi is available throughout the terminal.

Postbox

Repack area

Telephone

Toilets

Accessible toilet All

Baby care

All

VAT refunds

14

managed by Travelex

Terminal 5

Departures Level 3 (Check-in level)

3

4

5

6

2 1

Gates A1?A23 10 mins

Transit to

Gates B32?B48 15 mins Gates C52?C66 20 mins

Security

Entrance from Check-in

16 14

17

8

7

9

10

Down to

19 British Airways Galleries Lounge South

18

13

11

12

Gates A1?A23 10 mins

Transit to

Gates B32?B48 15 mins Gates C52?C66 20 mins

15

Security

Fast Track

Entrance from Check-in

Contents

Heathrow Airport overview

1

Check-in

2

Departures

Level 3 (Check-in level)

3

Level 2 (Gates A1?A23)

4

Terminal 5B (Gates B32?B48)

5

Terminal 5C (Gates C52?C66)

6

Arrivals

Arrivals

7

Onward travel

8

Version 45 Heathrow ?2018 LHR Airports Limited. Published April 2018.

Shopping

Accessorize Boots Collection Dixons Travel Glorious Britain Harrods The Harry Potter Shop The Macallan Boutique WHSmith

Food and drink

7

Bars and restaurants

13

Coming Soon

18

Giraffe

10

Gordon Ramsay Plane Food

4

Wagamama

17

5

12

9

Services

Airline lounges

Bureau de change

1

6

British Airways

15

Travelex

2, 8, 11

Concorde Room

14

VAT refunds

8, 11

16

British Airways

3

managed by Travelex

Galleries Lounge North

Pharmacy

12

British Airways

19

Galleries Lounge South

Cash machine

Customs Commercial

Commercial exports

19

exports

Escalator

Information

Free Wi-Fi is available throughout the terminal.

Lift

Postbox

Stairs

Toilets

Accessible toilet All

Baby care

All

VAT refunds

8, 11

managed by Travelex

Terminal 5

Departures

Level 2 (Gates A1?A23)

A10

A8

A9

A11

A12

39

47

55

53

43

54

52

46

41

51

45

44

42

1

49 59

8 9 10 11 12

13

14

15

2

34

5 67

A13 / A14

38

Transit to

Gates B32?B48 15 mins Gates C52?C66 20 mins

A15

35

A16 / A17

Map 40

37 36

16 17 18

19

20 21

32

31 30

29

48

33

28

22

23

24 25 26

56 60 27

Gates A1?A7

10 minutes walk Pret A Manger Play area Plaza Premium lounge at Gate A7

Contents

Heathrow Airport overview Check-in Departures

Level 3 (Check-in level) Level 2 (Gates A1?A23) Terminal 5B (Gates B32?B48) Terminal 5C (Gates C52?C66) Arrivals Arrivals Onward travel

Up to 50 British Airways

Galleries Lounge North

Shopping

Be Relax

Boots

Bottega Veneta

Burberry

Bvlgari

Cartier

Chanel

Coming Soon

Dior

Dixons Travel

Duty Free Cigarettes

Fortnum & Mason

Gucci

1

Herm?s

2

Kurt Geiger

Louis Vuitton

3

Paul Smith

4

Prada

5

Reiss

6

Rolex

Shoe Shine Company

7 8

Version 45 Heathrow ?2018 LHR Airports Limited. Published April 2018.

58

60 2

31 23 48 21 40 3, 4, 5, 6, 8 17 12 13 29 22 19 10 32 25 18 11 24 28, 51

Smythson Sunglass Hut Ted Baker The Bookshop by WHSmith Tiffany & Co. Watches of Switzerland WHSmith World Duty Free World Of Whiskies

Food and drink

Caf?s Pret A Manger Starbucks Bars and restaurants Caviar House & Prunier Fortnum & Mason The Bar Itsu Pilots Bar & Kitchen The Crown Rivers

57

30 7, 59

9 54 20 16 26, 52 15, 41, 46 14

45 43

38 33 35 27

1

Up to

34 British Airways Galleries Lounge South

Services

Airline lounges

British Airways

50

Galleries Lounge North

British Airways

34

Galleries Lounge South

Plaza Premium Lounge

British Airways 37, 44 customer services

Personal Shopper 47 Lounge

Bureau de change

Travelex

35, 42, 49

VAT refunds

38

managed by Travelex

Escalator

Information

Internet facility

Lift

Multi-faith

53

prayer room

Play area near Gate A3

Priority seating

Free Wi-Fi is available throughout the terminal.

Gates A18?A23

10 minutes walk

Quiet zone

39

Seating

Stairs

Telephone

Toilets 55, 56, 57, 58

Accessible toilet All

Baby care

All

Drinking 55, 56, 57 fountain

Terminal 5

Departures Terminal 5B (Gates B32?B48)

B48 / B47 B32 / B33

B46

B45

B44 B43

B42

2 1

3

4

5

67

10

11

12

9 8

B39

B34

B35

15

13

B38

B36

B37

16

Up to

14 British Airways Galleries lounge

Contents

Heathrow Airport overview

1

Check-in

2

Departures

Level 3 (Check-in level)

3

Level 2 (Gates A1?A23)

4

Terminal 5B (Gates B32?B48)

5

Terminal 5C (Gates C52?C66)

6

Arrivals

Arrivals

7

Onward travel

8

Version 45 Heathrow ?2018 LHR Airports Limited. Published April 2018.

Shopping

Be Relax Boots Coming Soon Dixons Travel Harrods Sunglass Hut WHSmith World Duty Free

Food and drink

4

Caf?s

12

Starbucks

7

Bars and restaurants

9

Wetherspoon Express

5

11

6

8

Services

Assistance

16

2

Airline lounges

13

British Airways

14

Galleries lounge

British Airways

15

customer services

Bureau de change

Travelex

3, 10

VAT refunds

10

managed by Travelex

Escalator

Information

Internet facility

Lift

Multi-faith

1

prayer room

Pharmacy

12

Seating

Free Wi-Fi is available throughout the terminal.

Stairs

Telephone

Toilets

Accessible toilet All

Baby care

All

Drinking

All

fountain

VAT refunds

10

managed by Travelex

Terminal 5

Departures Terminal 5C (Gates C52?C66)

C61

C62

C57

C56

C63

1 C55

C64

C65

2

3

4

6

5 Map

C54

C53

C66

7 C52

Shopping

Boots WHSmith World Duty Free

Contents

Heathrow Airport overview

1

Check-in

2

Departures

Level 3 (Check-in level)

3

Level 2 (Gates A1?A23)

4

Terminal 5B (Gates B32?B48)

5

Terminal 5C (Gates C52?C66)

6

Arrivals

Arrivals

7

Onward travel

8

Version 45 Heathrow ?2018 LHR Airports Limited. Published April 2018.

Food and drink

2

Starbucks

3

4

Services

1

Assistance

5

British Airways

6

customer services

Cash machine

Escalator

Information

Internet facility

Lift

Multi-faith

7

prayer room

Pharmacy

2

Seating

Free Wi-Fi is available throughout the terminal.

Telephone

Toilets

Accessible toilet All

Baby care

All

Drinking

All

fountain

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