Hp prodesk 600 g3 desktop mini itouch biometrics

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Maintenance and Service Guide

HP EliteDesk 800 G3 Desktop Mini HP ProDesk 600 G3 Desktop Mini HP ProDesk 400 G3 Desktop Mini

? Copyright 2017 HP Development Company, L.P.

Bluetooth is a trademark owned by its proprietor and used by HP Inc. under license. Intel, Celeron, and Pentium are trademarks of Intel Corporation in the U.S. and other countries. Microsoft and Windows are trademarks of the Microsoft group of companies.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

First Edition (January 2017)

Document Part Number: 913328-001

Product notices

This user guide describes features that are common to most models. Some features may not be available on your computer.

This guide describes features that are common to most models. Some features may not be available on your computer.

In accordance with Microsoft's support policy, HP does not support the Windows? 8 or Windows 7 operating system on products configured with Intel and AMD 7th generation and forward processors or provide any Windows 8 or Windows 7 drivers on .

Not all features are available in all editions of Windows. This computer may require upgraded and/or separately purchased hardware, drivers and/or software to take full advantage of Windows functionality. Go to for details.

Software terms

By installing, copying, downloading, or otherwise using any software product preinstalled on this computer, you agree to be bound by the terms of the HP End User License Agreement (EULA). If you do not accept these license terms, your sole remedy is to return the entire unused product (hardware and software) within 14 days for a full refund subject to the refund policy of your seller.

For any further information or to request a full refund of the price of the computer, please contact your seller.

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950-1).

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Table of contents

1 Product features ........................................................................................................................................... 1 Standard configuration features ........................................................................................................................... 1 Front panel components (EliteDesk 800 and ProDesk 600) ................................................................................. 1 Front panel components (ProDesk 400) ............................................................................................................... 2 Rear panel components (EliteDesk 800, and ProDesk 600) ................................................................................. 3 Rear panel components (ProDesk 400) ................................................................................................................. 4 Serial number location .......................................................................................................................................... 5

2 Illustrated parts catalog ................................................................................................................................ 6 Desktop Mini (DM) chassis spare parts .................................................................................................................. 6 Computer major components ............................................................................................................. 6 Cables .................................................................................................................................................. 8 Misc parts ............................................................................................................................................. 9 Drives ................................................................................................................................................. 11

3 Routine care, SATA drive guidelines, and disassembly preparation .................................................................. 12 Electrostatic discharge information .................................................................................................................... 12 Generating static ............................................................................................................................... 12 Preventing electrostatic damage to equipment ............................................................................... 13 Personal grounding methods and equipment .................................................................................. 13 Grounding the work area ................................................................................................................... 13 Recommended materials and equipment ........................................................................................ 14 Operating guidelines ........................................................................................................................................... 14 Routine care ......................................................................................................................................................... 15 General cleaning safety precautions ................................................................................................ 15 Cleaning the Computer Case ............................................................................................................. 15 Cleaning the keyboard ....................................................................................................................... 15 Cleaning the monitor ......................................................................................................................... 16 Cleaning the mouse ........................................................................................................................... 16 Service considerations ......................................................................................................................................... 16 Tools and software Requirements .................................................................................................... 16 Screws ............................................................................................................................................... 16 Cables and connectors ...................................................................................................................... 17 Hard Drives ........................................................................................................................................ 17 Lithium coin cell battery .................................................................................................................... 17 SATA hard drives .................................................................................................................................................. 18

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SATA hard drive cables ......................................................................................................................................... 18 SATA data cable ................................................................................................................................. 18

SMART ATA drives ................................................................................................................................................ 18 Cable management .............................................................................................................................................. 19

4 Removal and replacement procedures ? desktop mini (DM) chassis .................................................................. 20 Preparation for disassembly ............................................................................................................................... 20 Top cover .............................................................................................................................................................. 21 Front bezel ........................................................................................................................................................... 22 Front bezel dust filter .......................................................................................................................................... 23 Thermal sensor .................................................................................................................................................... 24 Memory ................................................................................................................................................................ 25 SODIMMs ............................................................................................................................................ 25 SODIMM specifications ...................................................................................................................... 25 Populating SODIMM sockets ............................................................................................................. 26 Replacing SODIMMs ........................................................................................................................... 27 Hard drive ............................................................................................................................................................. 29 Hard drive cable ................................................................................................................................................... 31 Secondary fan (EliteDesk 800 G3 65 W models only) ......................................................................................... 32 Drive cage ............................................................................................................................................................ 33 M.2 PCIe solid state drive (SSD) ........................................................................................................................... 34 WLAN module ...................................................................................................................................................... 36 External antenna ................................................................................................................................................. 38 RTC battery .......................................................................................................................................................... 40 Fan ........................................................................................................................................................................ 42 Heat sink .............................................................................................................................................................. 43 Processor ............................................................................................................................................................. 46 Speaker ................................................................................................................................................................ 48 Option board ........................................................................................................................................................ 49 System board ....................................................................................................................................................... 50 System board callouts ....................................................................................................................... 52 Internal WLAN antenna cable removal/installation ............................................................................................ 53 Changing from desktop to tower configuration .................................................................................................. 56

5 Computer Setup (F10) Utility ........................................................................................................................ 57 Computer Setup (F10) Utilities ............................................................................................................................ 57 Using Computer Setup (F10) Utilities ................................................................................................ 57 Computer Setup?Main ....................................................................................................................... 59 Computer Setup--Security ............................................................................................................... 61 Computer Setup--Advanced ............................................................................................................. 63 Computer Setup--UEFI Drivers ......................................................................................................... 68

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