Krc genk v liverpool fc to be played at the luminus arena

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KRC Genk v Liverpool FC: To be played at the Luminus Arena on Wednesday October 23 2019 Kick Off 9pm local time.

TICKET COLLECTION PROCESS

The club will implement a random ticket collection process for this fixture. Bookings will be selected at random and all supporters within that booking will be required to collect their ticket from a designated location in Genk. Further details can be found below.

AMBULANT DISABLED SUPPORTERS Ambulant disabled supporters should purchase tickets in line with the full selling details

TICKET SALES FOR SUPPORTERS WHO REQUIRE A WHEELCHAIR BAY

Liverpool FC has received within the allocation 10 pairs of wheelchair and personal assistant tickets which are free of charge.

Supporters who require a wheelchair bay should register their interest no later than midday on Monday October 7. Those who register will be contacted by the Disability Team on Tuesday October 8.

Tickets will be available to Season Ticket Holders and Official Members who recorded ticket purchases for wheelchair bays for UEFA Champions League away fixtures during 2019-20, 2018-19 and 2017-18 seasons:

? SSC Napoli (2019-20) ? FC Barcelona (2018-19) ? FC Porto (2018-19) ? Bayern Munich (2018-19) ? Paris Saint-Germain (2018-19) ? Red Star Belgrade (2018-19) ? SSC Napoli (2018-19) ? AS Roma (2017-18) ? Manchester City (2017-18) ? FC Porto (2017-18) ? Sevilla (2017-18) ? Maribor (2017-18) ? Spartak Moscow (2017-18)

Five or more games: Supporters are guaranteed a ticket

Any remaining tickets will then be allocated to supporters subject to availability in the following order:

? Four games recorded ? Three games recorded ? Two games recorded.

Wheelchair bays are subject to availability and we cannot guarantee that tickets will be available to all who apply. Should we receive more qualifying applications than available tickets, a ballot will take place.

DETAILS TO BE PROVIDED AT TIME OF BOOKING FOR ALL SUPPORTERS TRAVELLING TO AND ATTENDING THE GAME

The correct details for the supporter attending the game must be provided on the online form for the following reasons:

? If your booking is randomly selected for collection in Genk, ONLY the person named will be able to collect the ticket - no exceptions

? The ID required for supporters selected for collection must match the details provided

? For supporters selected to collect in Genk, full collection details will be sent to the email address and mobile number provided ? please ensure you provide a valid email address and mobile number

Changes cannot be made once you have completed your purchase.

Please have the following details ready prior to making your booking:

? Forename

? Surname

? Address

? Date of birth

? Country of birth

? Passport or National Identity Number

? Mobile number

? Email address

? Outbound travel date

? Method of travel into Genk: plane/car/coach/train

? Estimated time of arrival into Genk

? Accommodation details

? Return travel date

DELIVERY/COLLECTION OF TICKETS

A ballot to select supporters who must collect their ticket in Genk will take place AFTER the main sales have ended.

Therefore, all supporters must select one of the following fulfilment methods during the booking:

1. COLLECT

Tickets will be held for collection at ANFIELD only. Collection dates will be updated here Tickets should be collected before 3pm Saturday October 19 2. UK POST

Tickets will be sent special delivery to the registered address of the person making the booking, at a charge of ?5.65. Royal Mail will send a tracking number to the email address registered on our ticketing system.

3. OVERSEAS POST

Tickets will be sent via DHL to the registered address of the person making the booking, at a charge of ?12.46.

Please note - the fulfilment method chosen will be disregarded for those supporters selected to collect their ticket in Genk.

TICKET COLLECTION PROCESS IN GENK

On Friday October 11, an email and SMS will be sent to the contact details provided on the form for every supporter selected to collect their ticket in Genk.

On Friday October 18, a further email and SMS will be sent to the contact details provided on the form:

? EMAIL will include: 1. A unique reference number 2. Full details of the collection point 3. The identification required to collect the ticket

Supporters will be required to show this email when collecting their ticket.

? SMS will include: o A unique collection reference number o Link to full details regarding ticket collection

A full list of Q&As can be viewed here.

Following the game, should your ticket remain uncollected, the purchase will be cancelled from the record the ticket was registered to with no refund given.

There will be no duplicate tickets for this fixture.

We would also like to remind supporters that important safety information for supporters travelling to Genk will be provided in the lead up to the game. The information provided is in conjunction with Belgian authorities and LFC Club Officials, and we strongly advise that you follow all the information and instructions given.

We urge supporters not to travel without a ticket.

For a step by step guide to purchasing tickets online, please click here.

For AWAY SUPPORT INFORMATION click here For GENERAL INFORMATION click here

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