Nhtsa consumer complaints as of april 21 2017

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NHTSA Consumer Complaints as of April 21, 2017

7! 10925176! 2008! CHEVROLET!

IMPALA! Electrical! TL* THE

CONTACT OWNS A 2008 CHEVROLET IMPALA. AFTER ENTERING THE KEY INTO

THE IGNITION, THE IGNITION SWITCH FAILED TO OPERATE. THE CONTACT

MENTIONED THAT THE KEY BECAME STUCK IN THE IGNITION. THE VEHICLE

WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED

OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. ! ! LITTLE

ROCK!AR! Failure Date: 11/08/2016

7! 10894713! 2008! CHEVROLET!

IMPALA! Electrical! MY CAR

STOPPED ON 630. IT SAID DISABLED FULL THROTTLE. I HAD TO SIT FOR 15

MINUTES BEFORE IT WOULD START. I THEN HEAR A CLICKING NOISE THAT

STARTED AT 830AM AND STOPPED AT 832AM. I'VE HAD NOTHING BUT

PROBLEMS WITH THIS CAR. DO NOT BUY ANY IMPALA, UNLESS YOU HAVE A

LIFETIME OF FIXABLE RECALLS. IT'S HOT IN ARKANSAS AND TO STALL FOR 15

MINUTES WITH CHILDREN IN THE CAR IS UNACCEPTABLE. WHEN YOU CALL

CHEVY CUSTOMER SERVICE, THEY CAN NOT HELP YOU WITH ANYTHING. THEY

JUST TAKE YOUR VIN NUMBER AND STATE OH I DON'T SEE A RECALL FOR

YOUR VEHICLE, ALTHOUGH YOU READ 5598 PROBLEMS/SAME ISSUE YOU ARE

HAVING WITH YOUR CAR. ERRATIC TRANSMISSION IS THE WHOLE PROBLEM.

SO TO CHEVROLET AND COMPANY PLEASE THINK ABOUT FAMILIES AND

CHILDREN WHEN ATTEMPTING TO SALE A NEW CAR WITH USED PRODUCTS.

IT'S NOT COOL AND THE SAD PART IS YOU WILL NOT FIX IT. WARRANT MY

BEHIND CHEVY NEED A LIFETIME OF RECALLS FOR EVERYONE ON ALL CARS.

MAY JESUS BE WITH YOUR COMPANY. SINCERELY A MOTHER OF 3 BOYS.

*TR! ! NORTH LITTLE ROCK! AR! Failure Date: 08/09/2016

7! 10916060! 2008! CHEVROLET!

IMPALA! Electrical! I WAS TOLD

FROM A MECHANIC THE CAR HAS EITHER PCM OR ECM PROBLEMS. THE CAR

STARTS TO DIE OUT WHEN I'M DRIVING IT THEN I HAVE TO TURN IT OFF THEN

RESTART IT. IT JERKS REALLY HARD WHEN DRIVING IT. THE OIL PRESSURE

LOW STOP ENGINE MESSAGE COMES ON. IT JUST HAS A LOT OF ELECTRICAL

PROBLEMS AND THE MECHANIC TOLD ME THE OTHER IMPALAS LIKE MINE ARE

NHTSA Consumer Complaints as of April 21, 2017

HAVING EITHER ALL THE SAME PROBLEMS OR SOME OF THE SAME PROBLEMS. RECALL! ! KANSAS CITY! MO! Failure Date: 08/02/2016

7! 10885928! 2008! CHEVROLET!

IMPALA! Electrical! TL* THE

CONTACT OWNS A 2008 CHEVROLET IMPALA. WHILE PARKED, BOTH REAR

DOORS FAILED TO UNLOCK FROM THE OUTSIDE. THE VEHICLE WAS TAKEN TO

A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRIC LOCK ACTUATOR

NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE

MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE

WAS 65,000. !

!

MELROSE! WI! Failure Date: 07/19/2016

7! 10891806! 2008! CHEVROLET!

IMPALA! Electrical! TWO

DIFFERENT OUTCOMES BUT STEM FROM THE SAME ISSUE. WHILE TRYING TO

START MY VEHICLE I GET A CLICK AND CARE WON'T START AT ALL. SOMETIMES

AFTER SEVERAL TRIES IT DOES FIRE UP. ALSO WHEN IT DOES START IT WILL

SOMETIMES STALL. MOST RECENTLY WHILE TRAVELING DIDN'T THE

INTERSTATE IT STALLED GOING 75MPH LEAVING ME TO COAST AND DISRUPT 4

LANES OF TRAFFIC.! ! STATEN ISLAND! NY ! Failure Date: 07/01/2016

7! 10876921! 2008! CHEVROLET!

IMPALA! Electrical! TL* THE

CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT

AFTER STARTING THE VEHICLE, THERE WAS AN ABNORMAL NOISE COMING

FROM THE VEHICLE AND THE A/C FAILED TO FUNCTION. THE CONTACT

MENTIONED THAT THE VEHICLE WAS REPAIRED IN 2012 FOR THE ACTUATOR.

THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE

MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE

FAILURE MILEAGE WAS 75,000. ! ! VACERIE! LA ! Failure Date:

06/27/2016

7! 10865509! 2008! CHEVROLET!

IMPALA! Electrical! TL* THE

CONTACT OWNS A 2008 CHEVROLET IMPALA. WHILE DRIVING 55 MPH, THE

VEHICLE LOST POWER AND THE TRACTION CONTROL LIGHT ILLUMINATED. THE

VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS

NHTSA Consumer Complaints as of April 21, 2017

NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS

78,000.!

!

CHARLESTOWN! WV! Failure Date: 05/17/2016

7! 10853591! 2008! CHEVROLET!

IMPALA! Electrical! TL* THE

CONTACT OWNS A 2008 CHEVROLET IMPALA. WHEN THE CONTACT INSERTED

THE KEY INTO THE IGNITION AND ATTEMPTED TO START THE VEHICLE, SMOKE

EMITTED FROM THE IGNITION. THE CONTACT ATTEMPTED UNSUCCESSFULLY

TO PULL THE KEY OUT. THE CONTACT EXITED THE VEHICLE. THE

MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THERE WAS NO

FIRE. THE CONTACT STATED THAT THE VIN WAS RECALLED A YEAR AGO AND

THE IGNITION SWITCH WAS REPLACED. THE VIN AND FAILURE MILEAGE WERE

UNKNOWN.! ! BEAUTY! KY! Failure Date: 04/04/2016

7! 10851577! 2008! CHEVROLET!

IMPALA! Electrical! I WAS LEFT

SITTING ON THE SIDE OF THE ROAD. I WAS GOING 70 MPH ON I-94 WHEN THE

"SERVICE TRACTION CONTROL" LIGHT CAME ON, FOLLOWED BY THE "ENGINE

POWER REDUCED" LIGHT, THEN SOMETHING ABOUT "DISABLING THROTTLE"

SENSOR... MY CAR SHUT COMPLETELY DOWN, LEAVING ME TO COAST ACROSS

4 LANES OF TRAFFIC ON INTERSTATE 94. I'VE OWNED THIS 2008 IMPALA FOR

JUST ABOUT A YEAR... I DON'T KNOW WHAT TO DO I RECEIVED THE LETTER

ABOUT AN EXTENDED RECALL BACK IN DECEMBER AND I CALLED GM

BECAUSE THERE'S A STIPULATION OF THE AMOUNT OF MILES YOU CAN HAVE

ON YOUR CAR TO HAVE THIS PROBLEM REPAIRED... BECAUSE MY CAR HAS

276000 MILES GM TOLD ME THERE IS NOTHING THEY CAN DO, AT THAT TIME I

ASKED WHY THIS ITEM WASN'T RECALLED. I WAS TOLD IF I FELT THE PROBLEM

CALLED FOR A RECALL I SHOULD REACH OUT TO THE NATIONAL HIGHWAY AND

SAFETY COMMISSION. I DON'T EVEN FEEL COMFORTABLE DRIVING MY CAR

ANYMORE... THIS IS A DEATH TRAP! ! ! SOUTHFIELD! MI! Failure Date:

03/22/2016

7! 10851498! 2008! CHEVROLET!

IMPALA! Electrical! WHILE

DRIVING AT ABOUT 20-25 MPH, I NOTICED A INTERNAL FIRE COMING FROM THE

FUSE BOX ON THE PASSENGER SIDE OF THE CAR!

!

STOUGHTON! MA! Failure Date: 03/17/2016

NHTSA Consumer Complaints as of April 21, 2017

7! 10838945! 2008! CHEVROLET!

IMPALA! Electrical! I GOT A

JUMP AFTER THE ENGINE LIGHT CAME ON. TOOK IT TO GET ICHECKED THEY

SAY ITS MY ECM. WHAT IS THAT AND IS IT RELATED TO THAT ELECTRICAL

RECALL. I WAS IN PARK! ! CHICAGO! IL! Failure Date: 02/28/2016

7! 10825144! 2008! CHEVROLET!

IMPALA! Electrical! THE AIR

CONDITIONING ACTUATORS GOES BAD TO A POINT WHERE A KNOCKING NOISE

WILL START TO COME FROM INSIDE THE DASHBOARD. THIS EVENTUALLY WILL

KILL THE ELECTRICAL SYSTEM AND CAUSE THE CAR TO CUT OFF

COMPLETELY, EVEN WHILE DRIVING.!! MIAMI!FL! Failure Date: 02/08/2016

7! 10946234! 2008! CHEVROLET!

IMPALA !

AIRBAG LIGHT THAT IS UNABLE TO BE CLEARED.! !

!

CA ! Failure Date: 01/01/2016

Electrical! BLINKING REDONDO BEACH

7! 10817741! 2008! CHEVROLET!

IMPALA! Electrical! ISSUE

OCCURRED TWICE SO FAR. SERVICE TRACTION CONTROL ERROR MESSAGE

APPEARED FOLLOWED BY REDUCED ENGINE POWER. 1ST TIME THIS

OCCURRED THE CAR CAME TO A COMPLETE STOP AND WOULD NOT RUN. WAS

ON A SMALL SIDE STREET AND ONLY DOING ABOUT 15 MPH. I LET THE CAR SIT

AFTER CALLING FOR A RIDE. CAR RESTARTED AND DROVE TO DEALER 2

MILES AWAY. 2ND TIME SAME SET OF ERROR MESSAGES, CAR WAS DOING 70

ON THE HIGHWAY AT THE TIME AND DROPPED TO BELOW 50 MPH. DROVE TO

DEALER. BOTH TIMES, REPAIR WAS IDENTIFIED AS BEING A DEFECTIVE

ACCLERATOR PEDAL POSITION SENSOR. 2ND TIME VEHICLE HAD 92149 MILES

ON IT. DO NOT HAVE THE RECORD FOR THE MILEAGE FOR THE 1ST TIME BUT

IT WAS ABOUT 1 YEAR PRIOR WITH ESTIMATED MILEAGE OF 77000.!

!

TROY!NY ! Failure Date: 12/28/2015

7! 10816315! 2008! CHEVROLET!

IMPALA! Electrical! DOOR

LOCKS WILL NOT LOCK OR UNLOCK. DOOR LOCKS HAVE QUIT WORKING ONE

BY ONE. FRONT DRIVER DOOR ONLY DOOR WITH KEY LOCKABLE UNLOCKABLE

FEATURE. THEREFORE, DOORS CAN ONLY BE UNLOCKED BY UNLOCKING

DRIVER DOOR AND CRAWLING INTO CAR AND MANUALLY UNLOCKING ALL

NHTSA Consumer Complaints as of April 21, 2017

OTHER DOORS. I HAVE OWNED NO OTHER CAR THAT HAD THIS FEATURE

WHERE OUT IN LESS THAN SEVEN YEARS. THIS IS A SAFETY HAZARD NOT

BEING ABLE TO UNLOCK/LOCK DOORS. THE LOCKS DON'T WORK WHETHER

CAR STATIONARY OR IN MOTION.! ! ALLEN PARK!

MI! Failure Date:

12/15/2015

7! 10807439! 2008! CHEVROLET!

IMPALA! Electrical! REDUCED

ENGINE POWER MESSAGE. THIS MESSAGE CAME UP AFTER HAVE CAR AT

MECHANICS FOR A REPAIR ON ACTUATOR. WE TOOK BACK TO MECHANIC AND

HE CLEARED MESSAGE HOWEVER MESSAGE HAS APPEARED AFTER A WEEK

OF DRIVING CAR LESS THAN 10 MILES PER DAY. MECHANIC SAID POSSIBLE FIX

RESULTING IN ANOTHER $300 REPAIR. THE MESSAGE CAME UP WHILE DOING

LOCAL DRIVING AROUND TOWN LESS THAN 5 MILES BEFORE IT WILL

APPEAR! ! BREINIGSVILLE! PA! Failure Date: 11/11/2015

7! 10807443! 2008! CHEVROLET!

IMPALA! Electrical! REDUCED

ENGINE POWER MESSAGE, FAULTY BACK DOOR LOCKS, HEATING ACTUATOR

REPAIRS. THIS IS A REVISED COMPLAINT TO ONE I ALSO MADE FOR JUST THE

REDUCED ENGINE POWER MESSAGE. AFTER READING NUMEROUS

COMPLAINTS ON HERE I HAVE FOUND THAT MY CAR HAS SEVERAL OF THE

ISSUES NOT JUST REDUCED ENGINE POWER. I AM MOST CONCERNED WITH

THE CAR CUTTING OUT WHILE DRIVING DUE TO THE REDUCED ENGINE

POWER HOWEVER WE ALSO HAVE LOCKS THAT DON'T OPEN/LOCK WITH

REMOTE WHICH HAS BEEN GOING ON FOR THE LAST 3 YEARS AND SINCE

LAST WINTER HEATER ONLY BLOWS COLD AIR UNTIL YOU ACCELERATE THE

CAR. THIS MONTH WE HAD CAR REPAIRED FOR A KNOCKING NOISE COMING

FROM UNDER GLOVE BOX WHILE CAR WAS RUNNING OR SHUT OFF.

MECHANIC DIAGNOSED AS A NEW ACTUATOR AND DID REPAIR. THIS HOWEVER

DID NOT REPAIR THE BLOWING OF COLD AIR AND ALSO THIS IS WHEN THE

REDUCED ENGINE POWER WARNING STARTED. I AM A FORMER GMAC

EMPLOYEE AND HAVE HAD GM VEHICLES FOR THE LAST 15 YEARS. I AM SO

DISAPPOINTED THAT THERE ARE SO MANY PROBLEMS WITH THIS MAKE/

NHTSA Consumer Complaints as of April 21, 2017

MODEL AND THAT GM HAS NOT ! ISSUED A RECALL ON THESE.

!

BREINIGSVILLE! PA! Failure Date: 11/11/2015

7! 10780841! 2008! CHEVROLET!

IMPALA! Electrical! VEHICLE

STUCK IN PARK UNABLE TO SHIFT FROM THE PARKED POSITION. PARKED IN

FRONT OF MY HOUSE WENT TO GO PICK DAUGHTER UP FROM SCHOOL AND

COULDN'T SHIFT GEARS.!

! CHICAGO HEIGHTS ! IL! Failure Date:

10/07/2015

7! 10836699! 2008! CHEVROLET!

IMPALA! Electrical! WHILE

DRIVING MY CAR MY CAR STALLED AS IF IT WAS IN NEUTRAL. I STOPPED AND

TRIED TO PUT THE CAR IN PARK, BUT NOTHING HAPPENED. I TRIED REVERSE

AND THE CAR WOULDN'T MOVE. IT CRAKES UP BUT THERE ARE NO SHIFTING

OF GEARS. I HAD TO REPLACE MY GAS TANK AS WELL AS MY PEDALS FOR THIS

CAR. PLEASE HELP.! ! ORLANDO! FL! Failure Date: 09/14/2015

7! 10762447! 2008! CHEVROLET!

IMPALA! Electrical! MY KEY IS

STUCK IN THE IGNITION. I AM FORCED TO DISCONNECT BATTERY & HOPE

THAT NOBODY GOES LOOKING THROUGH MY CAR OR ATTEMPTS TO STEAL IT.

MY SECOND COMPLAINT IS KNOCKING SOUND COMING FROM MY HVAC. IT

WILL HAPPEN WETHER CAR IS IN OR OFF. !! CLINTON! IA! Failure Date:

09/08/2015

7! 10779414! 2008! CHEVROLET!

IMPALA! Electrical! TL* THE

CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT

THERE WAS A RANDOM FAILURE WITH THE SERVICE STABILITY LINK AND

SERVICE STABILITY TRACTION CONTROL. IN ADDITION, THE SERVICE ENGINE

WARNING LIGHT ILLUMINATED FREQUENTLY FOLLOWED BY A DRASTIC

REDUCTION IN SPEED WITHOUT WARNING. THE CONTACT HAD TO PULL THE

VEHICLE OVER TO THE SIDE OF THE ROAD EACH TIME THE FAILURE

RECURRED, TURN OFF THE VEHICLE TO RESET THE COMPUTER, AND

RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHO

WAS NOT ABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE VEHICLE WAS

NOT REPAIRED AND WAS TO BE TAKEN TO A DEALER FOR INSPECTION AND

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