Zoom phone product overview

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Zoom Phone

A Modern Cloud Phone System

Modern Cloud Business Communications

A single platform for video, voice, chat, and collaboration

Modern Cloud Phone System

Zoom Phone includes traditional PBX features that enable employees to talk and interact in new ways to keep businesses moving.

Centralized Management

Provision and manage users and intelligently monitor business interactions with an easy-to-use centralized administration portal.

Secure and Reliable

The globally distributed Zoom cloud platform delivers secure HD audio with enterprise-class reliability and quality of service.

Secure HD audio provides exceptional clarity and quality to all business interactions

Seamlessly make and receive calls over WiFi, cellular data and cellular voice connections

Do more with a single unified app for video, voice, messaging, and meetings

You are always connected with native apps for Windows, MacOS, iOS, and Android

Intelligent Call Routing & Management Never miss a call. With intelligent personal and system call routing capabilities, calls are efficiently connected. Auto Attendant / IVR Reduce the workload of your administrative assistants by creating automated attendants with easy-to-use call routing wizards.

" "Zoom Phone is the innovative modern phone system

of the future and exactly what we've all been waiting for. The unified app experience is easy for end users and we are excited to deploy it to our employees."

Steven Mandlebuam VP of business solutions

Modern Desktop & Mobile Apps Powerful apps unlock the ability to communicate and interact with contacts from any device, from anywhere, anytime.

Interoperability With Standards-Based Endpoints Preserve the traditional desk phone experience with native support for standard SIP-based VoIP devices from 3rd-party vendors like Polycom and Yealink.

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Voicemails and Call History View your call history, listen to or read transcribed voicemails, and return calls directly from the app.

Caller ID and Dialing Personas Easily change the phone number or persona to represent the type of call you're making.

Call Recording Quickly and efficiently preserve and review phone conversations with the on-demand call recording feature.

Powerful features in one easy-to-use app

How does a modern enterprise cloud phone system change your business?

Admins are more efficient than ever with call delegation, automated

attendants, and intelligent call routing.

Your team is always connected and responsive, whether they're at their

desks or on the go.

Integrated directories make calling a coworker as easy as searching for their

name

Your team has more control over when, where, and how they receive

and make phone calls.

Configurable caller ID lets your team customize the displayed phone

number when making outbound calls.

Transcribed voicemails and detailed call history keep your team on top of

their communications workflows.

Support for off-the-shelf desk phones frees you from legacy proprietary systems.

Zoom Video Communications

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